The Agent Code of Ethics is a critical component of the Australian Government International Education framework and provides a guide to the expected professional behaviour of individual counsellors and agencies working with Australian international students, parents, providers and other agents across the sector.

All Victoria University counsellors are required to read and understand the Agent Code of Ethics.

The National Code of Practice for Providers of Education and Training to Overseas Students 2018 is a legislative instrument made under the Education Services for Overseas Students Act 2000, and sets nationally consistent standards to support providers to deliver quality education and training to overseas students. 

The National Code commenced on 1 January 2018. Education providers and their registered agents must comply with the National Code to maintain their registration to provide education services to overseas students.

• Standard 1 - Marketing
• Standard 2 - Recruitment
• Standard 4 - Education Agents
• Standard 5 - Younger Students
• Standard 7 - Transfers
• Standard 8 - Student Visas
• Standard 9 - Changes to Enrolment